Tracking the storm keeps patient care on-track

Tracking the storm keeps patient care on-track

When natural disasters threaten patients’ ability to receive necessary medical care, Colpitts Clinical must track these weather events closely while simultaneously arranging for emergency alternatives. This was the case with the September 2017 hurricane season in the United States, which had devastating effects on Texas and Florida, as well as Puerto Rico and the Caribbean.…

patient priorities when traveling

Patient Interests, Our Priorities

Pets are part of the family, so it’s no surprise that Colpitts receives many requests for patients to bring along their service or companion animals while on medical-related travel. Only certain vendors allow non-service animals, and there are often a number of steps that need to be taken in order to bring a pet on…

Medication onboard aircraft when traveling

Medication on Board

Airlines are continuously adding to their lists of restricted items in checked and carry-on baggage. Travelers can often be seen unloading oversized liquids at the security gate and begrudgingly handing them over to a TSA agent or tossing them in the trash. Perfumes and bottled water can easily be replaced, but patients traveling with costly…

home away from home

Creating a Home Away From Home

Many people know the uneasy feeling of being in an unfamiliar place. In this type of situation we look for comforts that remind us of home and give us the sense that we’re not alone. Providing these comforts to patients who are traveling for medical treatment may not always be easy, but it’s always worth…

Coordinator using clinical trial portal

Colpitts Clinical’s New Portal Addresses Challenges of Trial Management

NORWOOD, MA  SEPTEMBER 21, 2017 Colpitts’ latest portal release allows clients 24/7 access to create new patient profiles, travel requests, patient prepaid card requests, patient reimbursement forms and more, including when they are on the go and using a mobile device. Colpitts Clinical has launched the twelfth revision of its proprietary clinical client portal. Each…

One-of-a-Kind Solutions

Colpitts Clinical routinely encounters patients who have medical needs that make being away from home challenging. Addressing these needs in Colpitts’ custom itineraries is standard practice, even if the request is anything but standard.   A patient for whom Colpitts was arranging hotel accommodations required an elevated toilet seat. After some research, the Colpitts team…

unexpected cancellations

Ahead of the Curve

Some logistical challenges cannot be predicted or planned for, but years of experience have given Colpitts Clinical the advantage of knowing how to respond quickly and effectively to common travel issues. When severe weather is predicted, the Colpitts team proactively begins changing travel itineraries and arrangements because many of our patients’ treatments are very difficult…