Is charging for Wi-Fi becoming a thing of the past?

A recent survey by found that customers rate free Wi-Fi as the most important in-room amenity which is not so surprising in this day and age where we expect constant connectivity for our mobiles, tablets and laptops.

As little as a couple of years ago it was the norm that when you checked into a hotel you’d ask for the price of Wi-Fi.  This is now changing with more and more hotel chains and independent hotels offering this service free as standard.   Thankfully we have moved on from being given a tiny strip of paper upon checking in with a code typed out!